Shopping in US?       Visit

We have set cookies in your browser to help make this website better.

You can find more information about our use of cookies and how we protect your personal information in our   隐私政策 .

Your web browser has problems displaying this site.

Make sure you are using the latest version of your browser or consider using   Download Google Chrome Google Chrome   或   Download Mozilla Firefox Mozilla Firefox .


To better serve our Japanese customers, you may now purchase RED products in Japan using the contact information below.

Fulfillment of all RED products will be administered by our agent in Japan.

Contact Email:

Phone: +81-3-6206-1658

Monday-Friday, 9:30 AM - 5:30 PM

Bosch Bldg AKASAKA, 2-13-1 Nagatacho, Chiyoda-ku,
Tokyo, Japan

If you would like to purchase directly from RED in the US, visit the RED US web store.


Privacy Policy


RED’s privacy and security measures are designed with the strictest security in mind, so any personal information that you provide to RED is used for the purpose of receiving RED communications and for personalizing and enhancing your web experience with RED. RED’s privacy policy is outlined below and tells you how we collect personal information, what information we collect,how we use it, to whom we will disclose it and how you can access, change and remove your information.



There are many ways that RED may obtain information from you: (1) via signup on any RED website(s); (2) from an online, email, retail, fax or telephone purchase; (3) from navigational information about where visitors go on our website; (4) when you enter a RED sweepstakes/giveaway; (5) anytime you submit a business reply, product,or warranty card; (6) when you sign up at an RED Store; (7) upon contacting customer service to request RED communications; and (8) upon signing upat an event. This information may be collected by RED or by vendors/serviceproviders retained by RED and obligated to maintain your personal informationin a confidential manner.




When you register on-line to receive ourproduct information, you will need to provide us with your name, addressand e-mail address. When you make a purchase through RED’s website, you also will need to give us your telephone number and credit card number so we can process your payment and contact you in the event of any problems with delivery. If you contact our customer service department, you mayneed to provide us with additional information so that we can respond toyour questions or concerns as completely and thoroughly as possible. Inorder to provide users and subscribers with the most efficient and enhancedservice and to better understand your preferences, we may request yourgender, year of birth, sports of interest, shopping preference and productinterest. Whether or not you provide this information is entirely up toyou. We also may collect additional non-personally identifiable information (for example, browser version, IP address) which will provide information regarding the general use of our website. The navigational information allows us to see which areas of our website are most visited and helps us improve the quality of your online experience by recognizing and delivering more of the most desired features and services.




All personal information that we obtain about you will be recorded, used and protected by us in accordance with current data protection legislation and this privacy policy. By providing us with your personal information, you consent to us processing this personal information in one or more of the ways described in this privacy policy. We will primarily use your personal information to provide products and services to you, for example:

  • To administer a contest, promotion, survey or other site feature and to provide you with the relevant products or services (for instance to deliver a prize you may have won in a contest).
  • To send you information/materials via e-mail or mail about products, offers and news we think could interest you. This information may relate to products, offers and news of RED. We only send you this if you have opted-in to receive RED catalogs or e-mail messages.
  • To analyze visits to the website and learn about the interests of our visitors in the aggregate and to better understand your personal interests and needs, so we can improve our products and services and deliver to you the type of content, features and promotions that you are most interested in.
  • The information obtained from registration on-line is utilized to improve your web experience with RED by enabling you to obtain a faster checkout for purchases and/or opt-in to receive occasional e-mails, which provide you with the latest and greatest information regarding RED and its products.
The information we ask for when you order on-line is used only to completethe order,to confirm the order and to confirm shipment of the order.You may, uponplacement of an order, opt to allow RED to save theinformation for aspeedier checkout process the next time. This informationis then stored onlyfor the purposes of faster checkout and is notused for any other purpose.



  • 组织比赛、进行推广、调查反馈或其他网站功能,并向您提供相关的产品或服务(例如:为您发放奖品)。
  • 通过电子邮件或纸质邮件方式向您发送我们认为您可能感兴趣的与产品、报价和RED新闻有关的信息或材料。只有当您选择接收RED产品目录或电子邮件信息时,我们才会向您提供此类信息。
  • 对本网站的访问情况进行整体分析,以更好的了解访问者的个人兴趣和需求,这将有助于改善我们的产品和服务,以便向您提供您最感兴趣的内容、功能和促销信息。
  • 我们通过您的在线注册获得的信息将被用于改善您的在线体验,以使您的购物结账过程更快便捷/或可选择接收RED不时发出的与RED及其产品有关的最新、最好信息的电子邮件。


A cookie is a small removable data file that is stored by your web browser on your computer. Cookies are only used by RED to allow you to use RED’s web site in the most efficient manner. Cookies allow you to place an order on our website and allow us to enhance and personalize your online surfing and shopping experience. For example, we use cookies to:

  • Remember the items in your shopping basket
  • Recognize you when you return to our website
  • Analyze visitor behavior
You can choose to have your computer warn you each time a cookie is beingsentoryoucan choose to turn off all cookies. You do this through yourbrowsersettings.Pleasenote, however, that by deleting our cookies or disabling futurecookiesyou may not be able to access certain areas or features of ourwebsite.We also work with other companies who use tracking technologies,includingwebbeacons, to serve ads on our behalf across the internet. These companiesmaycollect non-personally identifiable information about your visittoour website about your interaction with our communications,including advertisingande-mails. If you object to web beacons, we recommend that you followtheinstructions for deleting existing cookies and disabling future cookies.Wewill still know how many of our e-mails are opened and we will automaticallyreceiveyour IP address, a unique identifier for your computer orotheraccess device but we will not identify you as an individual.



  • 记住您购物车中的商品
  • 当您返回RED网站时对您进行识别
  • 分析访问者的行为


RED will never sell any informationabout you to anyone. We are part of a larger company and we may share informationwith our parent and affiliated companies. We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, website evaluation,data analysis and, where applicable, data cleansing. We may need to share personal information with these third parties so that they can perform these services, however, we limit the personal information that we give to them and authorize them to use this information only for the purpose of performing those services. In proceeding with your online order, youagree that both your name and address and those of the delivery name andaddress (if different) will be checked using third parties such as creditagencies. If you are providing a delivery name and address which is not your own you must have that person’s permission to give us their personal information and for us to use it for the purposes specified. By providingit you are saying you have their permission. We share aggregated demographic information about our user base with our agents, including agencies or third party vendors so that they can provide marketing analysis and consult on advertising strategies. This information does not identify individualusers. We also may share non-personal information, such as the number of users who visited the website during a specific time period or who purchased a specific product through the website, with our marketing partners, advertisers and others from time to time. This information generally is shared in an aggregated form. We may release personal information if we believe in good faith that: the law or legal process requires it; if we have been advised by counsel; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights,property or safety of RED, or any of our respective affiliates, business partners, customers or others. As with any business, it is possible that as our business develops, we might go through a business transition, such as a merger, acquisition by another company, sale of all or a portion of our assets or buying online stores or other assets. In such transactions,information about customers will likely be transferred. You will be notified via a prominent notice on our site for 30 days of any such change in ownership or control of your personal information. You will be deemed to have consented to the transfer of your personally identifiable information to any such successor entity unless you notify us via email to the contrary within the 30 day period. Personal information submitted to or collected through this website may be stored and/or processed in the United States, United Kingdom, Italy or Canada for the purposes described in this privacy policy. By using RED products and services (including our website), you consent to any such transfer of information outside of your country. We do not share, sell or rent to other third parties any personal information that you provide to us, except with your consent or as described in this Privacy Policy.


RED不会将您的任何信息出售给任何人。我们从属于一家大型公司,因此可能会与我们的母公司和关联公司分享您的信息。我们也会聘请第三方对相关业务经营进行服务。这些服务包括:支付处理与授权、欺诈保护和降低信用卡风险、产品客户化、订单完成与货物运送、市场和推广资料分发、网站评估、数据分析以及在适用情况下进行数据清理等等。为保证第三方能进行这些服务,我们可能需要与第三方共享您的个人信息,但是我们会对分享的信息进行限制,并且仅授权第三方为履行服务目的而使用该类信息。在处理您的在线订单时,您同意您的姓名、地址和收货人的名字、地址(若不同)可被第三方查核,如信用机构。如果您提供的收货人姓名和地址并非您自己的姓名和地址,您必须获得收货人的许可,使其同意向我们提供其个人信息作上述目的之用。当您提供他人信息时,即被视为您已获得他们的许可。我们会将用户群统计信息与代理商(包括代理机构或第三方供应商)共享,以便他们提供市场分析和广告战略咨询服务。此类信息无法对个人用户进行识别。我们有时也会将非个人的信息,如在特定时间段内访问网站的用户数量或购买特定商品的用户数量,与市场合作伙伴、广告商和其他人共享。此类信息通常以汇总表的形式提供。如果法律或法律程序提出相关要求,法律顾问提出建议,收到来自执法机构的有效行政要求,或我们出于善意相信信息披露对保护RED或其关联公司、商业合作伙伴、客户或其他人的权利、财产或安全是必要的,则我们可以披露个人信息。 正如其他行业一样,随着业务的发展,我们可能会经历业务转型,例如与其他公司合并、被收购,我们的全部或部分财产被出售,或购买在线商店或其他资产。在该类交易中,您的信息有可能会被转移。如果您的个人信息的控制权或所有权出现该类变化,我们将会在网站上发布醒目的通知告知您该类情况。如果您有任何异议,请在在30天内通过电子邮件告知我们,否则将被视为您同意将您的个人身份信息转让予任何此类继承实体。出于本隐私政策所述之目的,通过本网站所提交的或被本网站收集的个人信息会在美国、英国、意大利或加拿大进行储存和/或处理。通过使用RED提供的信息和服务(包括我们的网站),您将被视为同意将您的信息转移至境外。我们不会与其他第三方共享、或向第三方出售或出租任何您所提供给我们的个人信息,除非获得您的同意或本隐私政策有此规定


RED has a company policy not to flood people with e-mail correspondence, but simply to give you periodic information so you can stay up to date on what RED is offering. RED will send e-mails to you only if you ask for them and you can easily unsubscribe at any time you want by calling our customer service department at (949) 206-7900 or by following the instructions contained in the e-mail. RED also uses your e-mail address to confirm your order and to confirm shipment of your order and to respond to any inquiries you make on-line. All e-mails you receive will provide you with information as to how to get off the e-mail mailing list if you so desire.




If you would like to update your mailing information or want your name and address removed from RED’s direct mailing list you can give us a call at (949) 206-7900.


如果您希望更新您的邮件信息或希望将您的姓名和地址从RED直邮名单中移除,您可以致电(949) 206-7900了解相关信息。


If you are under 14, you should surf only with involvement of a parent or guardian. Although RED does not specifically direct its website, catalogs or e-mails to children, RED strives to provide children with as much customer service as possible without violating their privacy rights. For their protection, RED asks that anyone under 14 years of age not attempt to register with RED or otherwise provide RED with any personal information without the consent of a parent or legal guardian.




RED will provide you with accessto the personal information you provided to RED by allowing you to view,update or correct your information. In order to protect your privacy, RED takes steps to verify your identity before granting you access to the private information or enabling you to make corrections. RED will accomplish this through the use of passwords and personal data. If you want to find out what personal information RED holds about you, please contact our customer service department at (949) 206-7900. We may charge you a small fee for providing this information.


RED将向您提供您在RED.com所提供的个人信息的访问权限,以便您查阅、更新或更正您的信息。为保护您的隐私权,在授予您个人信息的访问权限或允许您更正信息之前,RED将采取几个步骤来确认您的身份。RED将通过使用密码和个人数据的方式完成此类步骤。如果您想要知道RED保存了哪些个人信息,请致电(949) 206-7900联系RED的客服部门。我们可能会在向您提供此类信息时收取少量费用。


Our web site’s bunker security system is armed with a sentry system to monitor activity and prevent any unauthorized disclosure of credit card numbers or other personal information. In addition, we utilize a licensed system for credit card authorization and fraud detection. We use industry standard SSL (Secure Sockets Layer) encryption to protect the confidentiality of your personal information.




You may request to stop receiving communicationsfrom RED at anytime. You can choose to cancel e-mails only, snail mail only or both by calling our customer service department at (949) 206-7900. Also, all e-mails you receive will provide you with information as to how to get off the e-mail mailing list if you so desire. It takes some time to put opt outs in effect so you may still receive catalogs or emails from RED for several weeks after your request is received. You may also request to opt out of RED retaining your personal data by calling our customer service department at (949) 206-7900.




Please review the site periodically to see any updates to the information provided here. This privacy policy was last updated on July 29, 2013.